If its been several days and the package still hasnt arrived or you have absolutely no idea who it may have been delivered to, it may be a good idea to get in touch with your local post office. Very rarely are packages actually lost, and chances are its completely safe wherever its at. One of the drawbacks of this process from the USPS is that they do not have the resources or the ability to confirm the identity of every individual that they count as agents able to accept packages for you. But they don't have to disrupt your businessor your profits. document.write ('&cb=' + m3_r); If the shipping address you provided during checkout is incorrect, select Contact the seller on the order page and see if they'll cancel the order. What Does Delivered To Agent For Final Delivery Mean On USPS? First of all, USPS will not hand over your package to anyone thats available it needs to be someone authorized to receive your mail. USPS delivered a package to an agent for final delivery during - Quora If it requires a signature, the item isn't being left if I can't physically put it in somebody's hands that live there. Then a call to ebay is in order to get this cleared up ASAP. You have the option of adding a note to the buyer. That status (according to a Google search, could mean just that). I cannot say enough about how fantastic this service is. USPS has GPS scanners that can pinpoint the exact location where the scan occurred, and where they claim the package was delivered. ok, I see now you're located in Russia, as the poster below stated, "delivered to agent" may mean it in US customs. Something went wrong. If a package is marked as "Delivered to Agent for Final Delivery" but no one has let you know that they accepted your package for you, and your package isn't where you were expecting to find it, it's time to get a hold of the shipping company that handled the delivery (and handed things off to this agent) as well as the company or organization Delivered to Agent for Final DeliveryUSPS Shipping Secrets - DoNotPay The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. When stating your handling time, make sure its something you can manage. If eBay steps in to help, you will no longer be able to issue a refund. '&charset='+document.characterSet : '')); Anyways, I can't do anything. If you can't find your parcel, you should check with the supervisor at the post office where the package was delivered, or call 1.800.ASK.USPS". [CDATA[ [CDATA[ Since they are no longer able to track it or handle it in any way, the exact timeline depends on the agent in possession of the package. Hopefully ebay will give them acourtesy refund. In a screenshot uploaded by a seller, the USPS tracking showed: Sellers said they believed they had fulfilled their duty and could do no more to prove they shipped the item to the customer. After several days, the package did not arrive, and nobody that you talked to was able to locate it. Your item may still be in transit. Anyone that youve authorized to receive mail on your behalf. Will you be reimbursed for the lost or stolen package? Well gather the info you provide and use it to submit your request with the USPS claims department in a few minutes! Options. In this situation, this is something that wouldve been done on purpose, so you should already be aware of this applies to you. The authorized agent is almost always going to be someone that lives at your home, someone that brings your package in for you, and someone that leaves it inside the house for you to open up when you get there. 500+ business, marketing, and personal development lessons. We can help you get refunds from any delivery service or company you purchased from, and we can also digest any seller's return policy so that you can both send the product back and get a refund! Usually, I put my name on a package and an address of a warehouse. This particular item gets shipped in the big lts box it comes in. An agent may include a family member, neighbor, friend, or work colleague. Well normally get back to you within 48 hours, though occasionally it can take a little longer. Get mail from all your homes and business(es) or both in the same app. It is considered delivered at this point. This results in the final delivery being made by an agent after USPS has delivered the package. When this message is used, the package is typically at adifferent location like a mailroom, for example. You'll find the delivery details for an item, such as shipping charges and the estimated delivery date, in the Shipping and payments section of the listing. I checked the box, I have several more of that item here and their is nothing to cause this on the box. Some examples of agents that USPS may have delivered to include: There are two important things to be aware of, however. Learn how to handle a payment dispute as an eBay seller. Read more below. var m3_r = Math.floor(Math.random()*99999999999); Excellent!!! '&charset='+document.characterSet : '')); Select the carrier you used from the dropdown list. How Late Does FedEx Deliver Packages, and How Do You Get a Refund? The post office is in Indianopolis, and the customer in Linton it is 80 miles. Our address is Linton Indiana","The postal service claims that the shipping label stated, Indianapolis, Indiana.". Items can be in customs for a few days or a few weeks..International packages can take up to six weeks to be delivered. The fact is, the USPS carrier will scan the package with a GPS tracker at the location where it was handed over to the agent. This means that every single package you have sent to this address will be accepted, received, and put into a storage locker for you by the folks at US Global Mail complete with digital scans and notifications that go out to you so that you know exactly what has arrived in your mailbox, when it arrived, and what you should do next. The first (and perhaps surprising) fact is that your package was never actually delivered. Free shipping for many products! ago I am opted out always have been for years and years. How to choose the right campaign type, Selling auto parts and accessories on eBay: how to build inventory and choose suppliers, 10 practical tips: how to sell vintage like a pro, Terapeak: effective market research tools, New tools for trading cards sellers: CSV Upload and Price Guide, Tools and solutions for selling vehicle parts on eBay, Teamwork on eBay: how to set up Multi-User Account Access, Optimize your listings with the Listing Quality Report, How to create and send newsletters to buyers, Updates on seller protection due to Turkey & Syria earthquake, Quick setup for Promoted Listings Advanced, Seller Protections for shipping delays due to Hurricane Fiona. On top of that, the packages that are set for delivery may go out at such a time that the intended recipient isnt around to actually receive the package that they were expecting and that introduces a whole different ball of wax into the mix that needs to be dealt with, too. Refund Responsibility for missing/stolen package? : r/Ebay Get help with an item that hasn't arrived | eBay Remember, this package (after this message pops up) has been handed off to someone that doesnt work for the USPS (as a general rule) and isnt going to have the tools or technology necessary to update your tracking information moving forward. What Does USPS Delivered To Agent For Final Delivery Mean? :-). Report any missing packages to the shipping carrier you used they may be able to help. No, consider this specific tracking update message to mean that your package has actually been delivered and if it hasnt been physically dropped off at your home or office its with someone that you can visit to get your package from directly. We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. I'm an overseas customer and sometimes buy goods from eBay using a forwarder service.Recently, I had a very frustrating experience: my package didn't reach the warehouse. This may occur when it is impractical or impossible for USPS to actually deliver the package directly to you, or if you arent home to actually receive the package. Plus I am shipping from usa to usa. Cancel within 30 days for a full refund. I have been using the service for 10 years now. Car & Truck Safety & Security Accessories, Appeal eBay's decision about a return or missing item for buyers, If your order arrives after you've reported it, Keep the item and arrange to reimburse the seller. Before requesting a refund, you should gather the following documents: Dont forget to prepare all of the above-mentioned documents since USPS can refuse to issue you a refund if you dont provide them. Usually this means someone at your home received a package on your behalf, someone at work received a package for you, or your package was rerouted to an authorized agent service (like a shipping locker company or the local post office). So, the default code that they use to avoid hassle is that the package was delivered to an agent.