clipper card balance refundclipper card balance refund

Agreement | Clipper H237402VH2P0P04341Qf& Key Clipper information translated to Chinese. for more info). For more information, please refer to our pre-tax payroll deduction web page. It can hold all transit passes, such as the SF University Pass for Muni, Higher Ed discount product for BART, Way2Go Pass for SanTrams or other products for all major Bay Area transit systems. Pay With Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. H237402VH2P0P04341Qf& EMC /Tx BMC How would you improve Clipper? Riders will also be able to add enough fare to a paper ticket to exit a station using cash at the Addfare machineslocated inside the paid area of each station. Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. How can I manage the account on their behalf? Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. To request a refund or adjustment or to report a lost or damaged card, visit the Clipper Customer Support webpage. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. " receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card. If a Caltrain patron is contacted onboard the train without valid fare, Caltrain Fare Enforcement Agents or San Mateo County Sheriffs Office Deputies will scan/photograph their ID to issue a Notice of Violation for fare evasion. The program enables employees to purchase up to $260 per month in transit expenses with before-tax dollars. How can I cancel my card and get a refund? Go Pass Clipper Transition FAQ | Stanford Transportation EMC Otherwise, you will be logged out automatically. I havent needed to use it in that time. Registering your card protects your card balance and allows you to set up an online account. Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. f endstream endobj 222 0 obj <>/Subtype/Form/Type/XObject>>stream Alternatively, if I return the Clipper card to a station, etc can I get a refund on the remaining balance on the card and the card issuance fee? EMC Eventually, we got the refund. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku< i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> Due to observed delivery issues this is a less secure option. Authentic RAW Classic King Size Pre-Rolled Cones 100 Pack & Free Clipper Lighter. PDF Clipper Cancellation Form Include your name, phone number, and return address and note that you are seeking a refund of your paper ticket(s) due to BART's elimination of paper ticket sales. /Tx BMC Will the toll lanes reduce traffic jams? BART Customer Serviceis available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). HD 0UR K(EP%xg:#6(=VU-zTqwn?p Clipper charges a $5 administrative fee for processing a refund request; if your card does not have at least $5 in value on it, we cannot process your refund request. Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. For faster replacement, you also can pick up your replacement card at an in-person service location. Its also required if you want to set up automatic reloading. The Go Pass is also available to graduate students until December 31,2022*. For faster replacement, you also can pick up your replacement card at an in-person service location. Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. h[s8WPS7p7*?gbg98-FmndI+Iv,cR{|30&M\&ND52 D3,2aE1 v^Z8P Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. endstream endobj 189 0 obj <>/Subtype/Form/Type/XObject>>stream H*2T0T3415Rf& /Tx BMC In the end, if it still doesn't work, buy the $3 card and load only the exact amount you need onto it at the machine in the SFO BART station. If not, you can check your balance and add value to the card at a ticket machine before starting the journey. E\\y\F@B.THH!*o* Yes, you can manage your account using the Clipper app and in your mobile wallet. f /Tx BMC These passes are valid only for the eligible university/hospital employee, student, or postdoc to whom they are issued. However I only plan to ride the BART a couple times during my stay, so if possible I want to avoid this fee or get a refund on the fee after I finish using the card. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. EMC f Some commuters have found that the Clipper card only works when the card is not next to their Stanford ID card or badge, and/or is removed from any plastic ID holder. Each time you tag on successfully, you should hear one beep. The smart chip in the card will verify that you have an active pass. To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. EMC /Tx BMC Opens in new window. When riding from Tiburon and Sausalito, tickets and Clipper payments are collected when disembarking in San Francisco. It is available for free to eligible university, and hospital employees. There is a $5 fee for this service. Like the original poster, I grew weary of being on hold forever and a day when I tried contacting Clipper to ask questions about my account. HD 0UR K(EP%xg:#6(=VU-zTqwn?p There is a 50 cent surcharge per trip for paper tickets. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. So we just kept our Suica as well as our Icocaused in the Kansai. endstream endobj 174 0 obj <>/Subtype/Form/Type/XObject>>stream H*2T0T341f& Does this mean my card is worthless and I might as well toss it? Less than a cup of coffee. While BART has eliminated the saleofpaper tickets from our vending machine,fare gates will still accept paper tickets loaded with funds. Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. If you have a phone that works in the US, you may be able to set up a virtual clipper card to avoid the $3 fee. Sign up for email alerts here >, *Visit the Angel Island page for ticketing options and FAQs.. Roadshow. Only registered Clipper cards, are available for refunds. EMC To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Clipper is a regional transit card that can be used on all transit in the Bay Area. EMC endstream endobj 198 0 obj <>/Subtype/Form/Type/XObject>>stream Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. Clipper card refund - Oakland Forum - Tripadvisor IMPORTANT: Clipper cards will hold funds for . Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. -=9&_j?N3?vjUaFXpJ| endstream endobj 218 0 obj <>/Subtype/Form/Type/XObject>>stream f Baseball History 1921 Hall of Fame & Other Players/Teams Original News So take your balance down to $1.50. OneCard FAQ | OneCard Office Your refund request will typically be . The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal . Clipper cards will hold a maximum of $300. HD 0UR K(EP%xg:#6(=VU-zTqwn?p Is it possible to withdraw the cash balance from a Clipper Card - Quora E\i\\ Im planning to take the BART train from Oakland Intl Airport station to 12th St Oakland City Center station. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card . Get the app here >> Note: Clipper may not be used for Giants Ferry or for group travel - one account per passenger per trip. Options to Oakland Airport from Union Square. My spouse, relative, or close friend needs help managing their registered Clipper card. Learn more about our privacy policy. Then you wouldn't have to bother about a refund. It is recommended that items of value be insured when selecting this option. I'd calculate your estimated usage and only put that amount on the card. 0 S, endstream endobj 210 0 obj <>/Subtype/Form/Type/XObject>>stream Your session is about to expire due to inactivity. (visit our Chase Center Servicepage endstream endobj 179 0 obj <>/Subtype/Form/Type/XObject>>stream If you cannot tag your card successfully, try on another device. Min of $5. I dont think you can get back the basic Suica fee either. In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. J b;4L)-cJ02iIufF2(pQ 3NY!JOl 2Ns0 \zTs!hq=u@#|?2(%i"h 36Vp{Ax,e]e@UiPH.P+PDSUB@P# (. BART will refund tickets with a remaining value greater than $1.00. Orders will not load if your Clipper card balance is negative. endstream endobj 215 0 obj <>/Subtype/Form/Type/XObject>>stream Riders have 2 options for getting a refund: BART will refundpaper ticketswith a remaining value greater than $1.00. To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. endstream endobj 219 0 obj <>/Subtype/Form/Type/XObject>>stream For three bucks, just consider it a cheap souvenir. New to Clipper? (Some limitations may apply.) More riders tell of disappearing Clipper card balances https://www.clippercard.com/ClipperWeb/pay-with-phone. If your card is registered, contact us so we can block your card from further use. Add value, set up autoload, and check your balance! Clipper START cards provide a 50% discount on most Golden Gate bus and ferry rides for eligible low-income adults. endstream endobj 171 0 obj <>/Subtype/Form/Type/XObject>>stream Tickets purchased using pre-tax dollars/Commuter Checks are not refundable due to federal restrictions of the Commuter Check program. Add only that total amount to your card. 0 0 10.146 10.364 re EMC Please note that Go Passes cannot be loaded onto discounted cards such as, Senior, Youth, and Regional Transit Connection (RTC)/ Disabled. This option helps you avoid paying for postage and is the most secure option. Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. What I usually do (did that in NYC, HK, Boston) is just to leave the card somewhere. Your session is about to expire due to inactivity. 0 0 10.1455 10.364 re The Go Pass is a Caltrain-specific program, and the Go and Smart Passesare the only free transit passes available for Stanford affiliates at this time. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). We recommend that you do. The VTA Smart Passallows unlimited travel on VTA buses and light rail. For more information, call the BART Treasury at (510) 464-6841. 2020, Metropolitan Transportation Commission. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. If the value of the order causes the value of the card to exceed $300, the order may not load and you may lose the subsidy, if applicable. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. You can check your eligibility at our Go Pass and Smart Pass eligibility checker. Latest Clipper News Never miss Clipper news! Credit Card Type (check one): o MasterCard . Each Smart Pass user only gets one replacement per calendar year. Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com. /Tx BMC If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. EMC How Do I Check How Much Is On My Clipper Card? - CLJ o American Express If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. The Go Pass is valid for thecalendar year: from January 1through December31. Stanford Transportation will automatically renew your Go Pass every four months and you do not need to take any action. 0 0 10.1455 10.364 re Then throw your Clipper card away knowing that your negative balance is more than $3 so you got your $$ back and then some. Minimum monthly payments are required. o Visa . Some folks report having trouble using the app abroad, but SFO has good free wifi, so you can try doing it when you arrive. Learn More about the future of clipper (external link). If you have a question, please call (510) 464-6841. 0 { endstream endobj 190 0 obj <>/Subtype/Form/Type/XObject>>stream We cannot give refunds for partially used passes or tickets. PDF Defective Card Form People were just grabbing free Clipper cards, riding BART, racking up negative balances and throwing the card away. To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, 2023 San Francisco Bay Area Rapid Transit District. The check may take 4-6 weeks. A Station Agent canhelp process a ticket refund request. Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. Paper tickets balances cannot be transferred onto a Clipper card. While riders are still able to use tickets to enter or exit through fare gates, we understand some may want to refund their tickets since the balance can't be transferred to a Clipper card. OK to stay in Oakland for visit to San Francisco? You can have multiple adult cards associated with a single account. /Tx BMC https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf. A reader in a prior column thought $300 had disappeared from an account. If I'm reading the link correctly, you can't get a refund of the card fee, but you can get a refund of any unused balance of more than $5, although they charge a $5 fee. As part of tuition and fees, all students pay $180 each semester for a "Gator Pass"this . With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. A: Fire off an e-mail to clipper@bayareametro.gov. Fares are for one-way travel. 0 0 10.146 10.364 re endstream endobj 183 0 obj <>/Subtype/Form/Type/XObject>>stream Treasury will mail you a check. Refunds are only available to registered cardholders and are limited to cash value and unused passes and ridebooks. ClipperCard is your passport to campus and beyond! At your request, we can mail you a new card with your balance restored, typically within 2 business days. $15.29. I have a whole collection of stored value transit cards from many places! Phone. REFUNDS. Please feel free to visit the Clipper FAQ page or contact us at commuteclub@stanford.edu. endstream endobj 176 0 obj <>/Subtype/Form/Type/XObject>>stream To request a refund or adjustment or to report a lost or damaged card, visit theClipper Customer Support webpage. You must tag your card again when you get off the train. What should I do if my card is lost or stolen? Page Redirection - Home | Clipper How many people do not know and never retrieve their funds? Cash value is NOT required and should NOT be deducted when you use an active Go Pass. /Tx BMC endstream endobj 209 0 obj <>/Subtype/Form/Type/XObject>>stream PDF Clipper Cancellation Form Account Management | Clipper /Tx BMC Subject . If you ever lose your card, well replace it and restore your value for a $3 fee. Go Passes are non-transferable and must be loaded onto a Clipper card belonging to the eligible commuter requesting the Go Pass. Clipper Refunds: Only registered Clipper cards, are available for refunds. Please wait until you receive your Smart Pass Clipper card to cancel any existing transit orders. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. All rights reserved. /Tx BMC The Caltrain Go Pass provides unlimited travel on Caltrain between all zones. The refundmay take 4-6 weeks to process. Only registered Clipper cards are eligible for refunds. Key Clipper information translated to Chinese. /Tx BMC E\\y\F@B.THH!*o* If your next order will cause your card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. endstream endobj 220 0 obj <>/Subtype/Form/Type/XObject>>stream !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. Then when you exit, Caltrains will tell you that you have a negative balance. /Tx BMC /Tx BMC The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. My spouse, relative, or close friend needs help managing their registered Clipper card. Refunds are subject to the fees in Section 10. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. endstream endobj 173 0 obj <>/Subtype/Form/Type/XObject>>stream It is not available to students or postdoctoral scholars at this time. Q: I have a similar issue where several hundred dollars in my Clipper account no longer shows online. One beep means you have tagged on, and two beeps mean you have tagged off. Clipper's on your phone! All Access Digital offer for just 99 cents! Stanford University. 0 endstream endobj 188 0 obj <>/Subtype/Form/Type/XObject>>stream For youth, seniors, people with disabilities and low-income adults. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. endstream endobj 192 0 obj <>/Subtype/Form/Type/XObject>>stream You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. EMC Pay With Check with your favorite non-profit or charity organization to see if it accepts these small value tickets. The Go and Smart Passesare non-transferable. Additionally, federal tax law prohibits refunds if a card has received any value through an employee transit benefit program. Many of the cards have about $50 on them, but a couple have about $200. BART will also refund full unused paratransit ticket books. Caltrain requires all Go Pass users to tag on before and tag off after each ride in order to have a valid fare. Paper Tickets A: Many others are praying, as well. /Tx BMC Sign up for email alerts, Tips for Out-of-State & Out-of-Country Visitors, Pay a Toll for a Vehicle with No License Plate, Annual Vehicle Crossings and Toll Revenues, Disadvantaged & Small Business Enterprise Program, Larkspur Ferry Service & Parking Expansion Study, Sausalito Ferry Terminal Improvements Project. Tickets purchased with a credit card (there will be a small c on these near the magnetic stripe) will be credited back to the credit card which was used to purchase the ticket. Refunds are subject to the fees in Section 10. If you forget to tag on and/or off, you will be subject to citation. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. 0.749023 g ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116689862', '');}, 'log_autolink_impression');San Francisco Bay Area. Registration is easy, and its free. Should I stay at a hotel near the airport? Clipper is committed to protecting your privacy. about the future of clipper (external link). Visit our VTA Smart Pass page for more information. Please note that if you have a discounted card (senior, student, disabled), the Go Pass will not work on these cards. However, employees can save on out-of-pocket costs for transit fares through our pre-tax payroll deduction program. /Tx BMC Learn more about Clipper on your phone.
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