Quality food beaten by the quality service. We ordered sundries tomatoe and chilli pasta, it was so dry we couldnt eat it, the salt and chilli chips were dripping in oil. Your seating policy also needs to be reviewed - a booth the same size as ours had one man sitting with a coffee. Really terrible. Servicewas great, but nothing can make up for missing the Breakfast Hash. Charged 75p for having a decaf, never have I beencharged for decaf then charged another 75p for a milk alternative. My partner had the scallops, black pudding, bacon and pea pure and it was out of this world. Not bad value for money and should I be in the area I would probably return. He obviously has as much of a right as us to be there and Im not suggesting he should have been asked to move instead but why sit him at such a big table when that could have been free for your larger booking? Asked for a different side and were told that was fine then arrived without the side. When we challenged the service she repeatedly said we are busy and short staffed - which didnt look the case, however even if it was surely attending to a customer who has asked for help is more important than clearing an empty table? Not at all bad - Reviews, Photos - Good Brew - Tripadvisor She said if we had asked for a jug of hot water we wouldnt have been charged but because it was a cup we were charged!! A bad experience. It was reasonably busy however getting a table was not an issue. Your seating policy also needs to be reviewed - a booth the same size as ours had one man sitting with a coffee. We were told that we could move to another table in half an hour if one becomes available. I think it is unprofessional to seat a group of 4, take our order and then rush us to finish when the food has not even arrived because youd rather have a slightly bigger party. We waited over an hour for food and were also told that one item of food was out of stock so ordered the pork belly. Overall a pleasant visit, let down by only a couple of minor points. I've never known a mixer to be more expensive than the spirit . Nothing was a bother and even though they wore masks you could see they were smiling. First we werent allowed to sit by the window, because that was a table for four, despite the cafe being nearly empty. At that price I thought that the Mac Cheese would have been outstanding, it wasn't it was just reasonable. The restaurant is nothing special to look at from the outside, being on a busy street. Delay with coffees. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. When we saw that we had been charged 1.50 for hot water we spoke to the server. Really terrible. Our team checks each review posted on the site disputed by our community as not meeting our. Gourock. 1.25 per Omlette filling? Will definitely use againMore, We visited for lunch today, restaurant wasnt overly busy and yet the service wasnt great at all. Around half an hour into our visit and before we had even got our food, a member of staff approached to say they had just had a call for a last minute booking for 6 and we would need to be away from the table within 30 minutes. Asked for a different side and were told that was fine then arrived without the side. When we challenged the service she repeatedly said we are busy and short staffed - which didnt look the case, however even if it was surely attending to a customer who has asked for help is more important than clearing an empty table? Would certainly recommend and will return. - See 17 traveler reviews, 24 candid photos, and great deals for Gourock, UK, at Tripadvisor. Wry disappointed will not return and will not recommend!More. I've never known a mixer to be more expensive than the spirit . I refused to pay the 1.50 so this was removed (reluctantly) from our bill. When we saw that we had been charged 1.50 for hot water we spoke to the server. I had a the Cajun chicken mayo ciabatta and the flavour was great. Lunch came, the soup was so thick you could stand a spoon in it so rather than make a fuss we asked for a cup of hot waterto add to the soup - we were later charged 1.50for said hot water. Is this a place where you pay before receiving your order? Who pays 5 for coffee, wasnt even the best as it was only like warm. I have to say the service was amazing and all of the staff were so friendly and extremely helpful. Most expensive coffee - Good Brew, Gourock Traveller Reviews - Tripadvisor The food was nice but service was shocking.More, We ate around mid day in the middle of the week. First we werent allowed to sit by the window, because that was a table for four, despite the cafe being nearly empty. Expressed my disappointment and that was greater with a half hearted apology from overworked staff. Today I visited with 3 colleagues. Take away - Review of Good Brew, Gourock, Scotland - Tripadvisor Had I been told this when ordering I would never have ordered. Minor issue with order. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. The food itself was fine, in fact the servings were a little too big and none of our party could finish it. Note: your question will be posted publicly on the Questions & Answers page. At that price I thought that the Mac Cheese would have been outstanding, it wasn't it was just reasonable. Overall a pleasant visit, let down by only a couple of minor points. Tripadvisor performs checks on reviews. 3.50 Coffee 14 Mac Cheese - Over Priced & Over Rated, they were not great either. Really terrible. We hadnt booked and they were extremely busy but the did everything to squeeze us in. Fantastic views if you get a window seat-we had a booth nearby so could still look out. Tripadvisor performs checks on reviews. There is a good menu offering standard fare such as fish and chips and a reasonable drinks menu, both alcoholic and non alcoholic. Tripadvisor performs checks on reviews. Lovely lunch. I refused to pay the 1.50 so this was removed (reluctantly) from our bill. Not bad value for money and should I be in the area I would probably return. Coffee is also immense. 40 Kempock Street, Gourock, PA19 1ND Asked for a different side and were told that was fine then arrived without the side. Not only should Granny Kempock Stone be visited, but also GoodBrew. It can be hard to get a table without booking but thats to be expected in a popular place with limited seating. Overall a pleasant visit, let down by only a couple of minor points. Is this a place where you pay before receiving your order? The customer service was good, polite attentive and not obtrusive, not first class but more than acceptable. Minor issue with order. Gourock Tourism Gourock Hotels Gourock Bed and Breakfast Gourock Vacation Rentals Gourock Vacation Packages Flights to Gourock Good Brew; Complete robberyMore, We were made welcome by the wonderful staff. Worked out 5 for 1 coffee. This is the version of our website addressed to speakers of English in United Kingdom. 2 tables on arrival. Good Brew: Most expensive coffee - See 16 traveler reviews, 24 candid photos, and great deals for Gourock, UK, at Tripadvisor. We waited over an hour for food and were also told that one item of food was out of stock so ordered the pork belly. 2 tables on arrival. Make sure youve got all day free before heading here. We chose a quiet table in the corner. I have to say the service was amazing and all of the staff were so friendly and extremely helpful. menu was amazing. I approached the till area only to be scolded at ( stand by the far counter) when eventually someone came and asked if it was take away or sit in.. then as there was a vacant table at the window and ready for customers we asked if poss could we sit there, enroute the girl was then told ( that table has now been reserved) and wanted us to sit by the front door on a dirty table full of other dishes and cutlery.. where we refused and left..very disappointed..Maybe the staff are part time and have no experience with the paying customer but we shant be ever back and will definitely let other know , We normally visit the continental cafe which is far more convenient for us but as a change we though we would try a change HOW WRONG WE WERE.. Lovely lunch. If we were going to have to move, wed much rather move to a business that is happy to have us and allows a reasonable amount of time for our visit. We were given a choice of2 tables on arrival. 74 Kempock Street, Gourock PA19 1ND Scotland. There is some parking nearby but be careful as some require tokens. Honestly, call in here if youre in Gourock or if youre popping over from the holiday village in Dunoon. Good Brew | Gourock - Facebook Then had to pay at the bar. Who pays 5 for coffee, wasnt even the best as it was only like warm. There is a good menu offering standard fare such as fish and chips and a reasonable drinks menu, both alcoholic and non alcoholic. We both had chips and they were light and crispy. Will go againbut certainly no drinksMore, I normally really like Good Brew and the food/drink is excellent. If we were going to have to move, wed much rather move to a business that is happy to have us and allows a reasonable amount of time for our visit. We were spending a reasonable amount with you today as we ordered multiple drinks and a meal each. I have to say the service was amazing and all of the staff were so friendly and extremely helpful. We were told that we could move to another table in half an hour if one becomes available. I think it is unprofessional to seat a group of 4, take our order and then rush us to finish when the food has not even arrived because youd rather have a slightly bigger party. 5 of us ordered and have to say food was delicious . Went in for breakfast this morning. Is this a place where you pay before receiving your order? She said if we had asked for a jug of hot water we wouldnt have been charged but because it was a cup we were charged!! We were given a choice of2 tables on arrival. The rest of us had Chicken sizzle and it was fab too . The food was nice but service was shocking. Charged 75p for having a decaf, never have I beencharged for decaf then charged another 75p for a milk alternative. 3.50 for a medium sized cup of coffee is a bit of a rip off, that's city prices Good Brew, Gourock: See 7 unbiased reviews of Good Brew, rated 4 of 5 on Tripadvisor and ranked #16 of 20 restaurants in Gourock. Came here today for what was the best breakfast dish in Inverclyde - the Breakfast Hash - only to find its been taken off the menu. He obviously has as much of a right as us to be there and Im not suggesting he should have been asked to move instead but why sit him at such a big table when that could have been free for your larger booking? There are however great views acrossthe Firth of Clyde from the tables next to the rear windows. Get quick answers from Good Brew staff and past visitors. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. My partner had the scallops, black pudding, bacon and pea pure and it was out of this world. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The correct solution is surely to provide an alternative time for the last minute booking. Honestly, call in here if youre in Gourock or if youre popping over from the holiday village in Dunoon. Quickly rectified. Not bad value for money and should I be in the area I would probably return.More, We wanted a nice coffee and cake on a windy Saturday afternoon in sunny gourock only to to treated like a bad misbehaved child. Really terrible. Your seating policy also needs to be reviewed - a booth the same size as ours had one man sitting with a coffee. Friday :: 3 pm - 2 am. Honestly, call in here if youre in Gourock or if youre popping over from the holiday village in Dunoon. He obviously has as much of a right as us to be there and Im not suggesting he should have been asked to move instead but why sit him at such a big table when that could have been free for your larger booking? The correct solution is surely to provide an alternative time for the last minute booking. Had the very tasty mac n cheese, with bacon and fresh chillies-really tasty!! Had I been told this when ordering I would never have ordered. The menu caters for many tastes but what got us was the quality of the food. Visited recently, ordered Mac Cheese at 14 and coffee at 3.50. Note: your question will be posted publicly on the Questions & Answers page. Lunch came, the soup was so thick you could stand a spoon in it so rather than make a fuss we asked for a cup of hot waterto add to the soup - we were later charged 1.50for said hot water. 1.25 per Omlette filling? The rest of us had Chicken sizzle and it was fab too . After food we caught attention of a waitress to order coffee - she replied 2 minutes and proceeded to clear tables (where no one was waiting for food) and then went behind the counter and still didnt come back to take our coffee order - so we just asked another server for the bill. Lovely coffee tho and breakfast tea. Minor issue with order. I refused to pay the 1.50 so this was removed (reluctantly) from our bill. more, There aren't enough food, service, value or atmosphere ratings for, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The restaurant is nothing special to look at from the outside, being on a busy street. GOOD BREW, Gourock - Restaurant Reviews & Photos - Tripadvisor Good Brew: Quality food beaten by the quality service. The food itself was fine, in fact the servings were a little too big and none of our party could finish it. GOOD BREW, Gourock - Restaurant Reviews & Photos - Tripadvisor Went in for breakfast this morning. I must say however that the coffee was not that great, being very strong and quite bitter. The menu caters for many tastes but what got us was the quality of the food. We hadnt booked and they were extremely busy but the did everything to squeeze us in. I must say however that the coffee was not that great, being very strong and quite bitter. When we challenged the service she repeatedly said we are busy and short staffed - which didnt look the case, however even if it was surely attending to a customer who has asked for help is more important than clearing an empty table? Complete robbery. The rest of us had Chicken sizzle and it was fab too . We were told that we could move to another table in half an hour if one becomes available. I think it is unprofessional to seat a group of 4, take our order and then rush us to finish when the food has not even arrived because youd rather have a slightly bigger party. Not bad value for money and should I be in the area I would probably return. The customer service was good, polite attentive and not obtrusive, not first class but more than acceptable. Asked for water 3 times and didn't arrive. Note: your question will be posted publicly on the Questions & Answers page. Lovely lunch.