goodwill return policy ohio

So my experience with Goodwill and their return is they are full of it they try to charge me a $55 restocking fee on an item that I paid $30 for it which is not a sale item I just wanted in store credit but they wanted to charge me that the nominal fee their nonprofit organization yeah right give me a break they try to charge now they used to be very good and all their sales you still go to Goodwill and used to get a deal you can bet your clothes you can get on a low budget somebody who doesn't make a lot of money but now I'm sincere in the new times they go online and they look at the new price and they try to charge you a new price for donated item that's already been used they are absolutely out of their mind and outrageously and their prices I can't believe that more people are complaining about how high their prices are to them this is my opinion but I stand by it that's why I don't shop there anymore there you go, Badwill is a Ripoff I bought a $9.99 pillow for my dad and didn't notice it was ripped until I was at home. I just wanted to exchange them for another pair of shoes. No returns on sale merchandise. I felt he threw the responsibility to the customer. Goodwill's membership program Join Goodwill to enjoy its loyalty offers. Frequently Asked Questions Thank you for shopping at Goodwill's network of 19 stores and boutiques in the Greater Cincinnati area. All merchandise is tagged with a color coded tag - which is discounted every 5 weeks. Dell Reconnect recyclers meet required standards, including the absolute prohibition of exporting waste and environmentally sensitive materials. Goodwill at 4605 Dixie Hwy, Fairfield, OH 45014: store location, business hours, driving direction, map, phone number and other services. Each month the Consumer Safety Product Commission sends Goodwill the latest recall notices. Learn about Goodwill of North Georgia's mission of to enhance people's dignity and quality of life by strengthening communities and providing opportunites. Kept receipt, called two days later, was told no refund, no store credit. Thank you. Since you've made a decision in favor of business, my Charitable round up will go elsewhere. I have a very hard time fitting it in my car so I TRIED to return it today. I felt so offended I didn't know how to react. When Goodwill started selling online after they found out how much money could be made by selling online from resellers that we're coming into their stores! With that amount of damage to a garment it shouldn't not have been on a hanger let alone $20. Goodwill-Easter Seals Minnesota is a 501(c)(3) non-profit organization that envisions a world where everyone experiences the power of work. Clothes did not fit, took back three days later with original receipt. I spoke to the manager who said clothes have never been returnable, but I know I have received store credit before. I told him this business is a scam I will not shop at Goodwill again. I feel whoever checked the incoming items failed me as well as the cashier for not informing me. I highly recommend not bothering to go to that particular goodwill store they give goodwill a bad name there for sure !!!!! Goodwill is a ripoff. Gonna start calling you "greedy goodwill". Goodwill policies are not acceptable if you use a debit or credit card on your purchases. Never buy, Goodwill sucks big time. I was in your store on Friday found some great bargains and I've known the return policy but the manager said there were no refunds all sales were final. Being unable to exchange anything is too risky and no longer a good deal if something is wrong. As it stands today when you buy something there and return it even literally five minutes later, they've got your money and they will not give it back . #ripoff #bumrap, Purchased some kids UGG boots and the were ruined inside. He did appear sympathetic but told me the best he could do was extend me another 24 hours and if I didn't pick it up by then it would go back on the floor for sale . Donors would then be prepared to address any questions the IRS may have. Unfortunately, due to the one-of-a-kind nature of our business, we are unable to hold things. Shopping Policies | Goodwill Central & Southern IN I once was one of Goodwill's most loyal customers; however, after the return policy was changed, I stopped shopping there. I believe that the administrative offices need to make sure policies are followed in ALL stores. I have always donated to good will that must run it to the thousands of Dallas over the years. I hadn't realized this since I was trying to get out of the middle of the aisle so people could use the outlets. Upon arrival the manger ( a different lady), said I could not get a refund. The Goodwill Return Policy mentions that you do need your receipt and it is within a 7 day period - and you only get STORE CREDIT - but do not go by what it says on the receipt. What a pathetic performance!!!!!! Goodwill is trying to imitate Savers by having these "color code" sales and then they screw you by stating you can't return them. He did not show some sympathy. Due to her mental state,I don't think she realized anything to begin with.. I bought a DVD player for my daughter's room, paid $10 and it didn't even work, that's just not right, all I have to say is goodwill sells what people "donate" they dont don't even check if it works, then have a no return policy, just a bunch of rip offs!!! It's not a return if you're just giving me my money back for something I didn't get to begin with. Add me to the list of people who will no longer support Goodwill for their bad business practices. Soiled or damaged returns will not be accepted. Goodwill-Easter Seals Minnesota I bought a strangers books. Sorry about that . From now on I'll go to the older store on Brandt. I go there, and he had lost the receipt! I tried to take back a shirt I literally couldn't fit and because I took off the tag I couldn't return it. Love Goodwill, I am vip member that means am always buying might have bought too much, on July 3 I went in to the store and was told that everything will be Sale July 4, on the sale day I purchased a 5x7 rug for the same price was hesitant I expected to pay the sale price and went outside to call a cleaner's on hearing the price to clean I said I will just put it back 2mins after purchasing, the rug for $60.00,the manager said I can't return, take store credit, I ask for some kind a prove to say I have a store credit they said the don't have anything to prove "suggestions for the Manager and cashier I should walk to different stores with the rug and the receipt for the next 7days to see if there is nothing else for $60". This happend in the mid rivers location in Missouri. Everyone I encountered from the staff was polite. I went to store right away and request a refund. Concerned, I purchased a stereo surround sound system at the transit road store in Depew NY for 65.00 that didn't work at all. i come at 3pm not even 12 hours later they put thm back for sale they sold 4 that i already purched. UNTIL these rediculously shady policy changes went into effect. There is no special equipment needed to test a set of headphones. If there isbany problem I have 7 days with the receipt to return and be refunded.Got home and the Tv is not working. I even offered to pay a storage fee or take a store credit and was told "no" to both. I will not shop there or donate any longer. Why should they profit from it. I purchased a tote bag at the Florin Road store yesterday. Dragging my whole family shopping with me is not an option. That is some F'd up crap. It's a really frustrating experience and there is no Goodwill about it. Still love Goodwill shopping, but not to sure of return policy here. Bought a brand new Goodwill mattress, their brand. No cash refunds on non working purchases I am the person who really love shopping at Goodwill because I love treasure hunting and people who work in Goodwill are so nice, sweet and friendly. We will sort through and determine what can be used and if we can, we will recycle the items that can not. are hereby superseded. I'm done I'll purchase these items in the store at least they'll take it back if it doesn't work. Oh and they wouldn't give me my receipt back. Goodwill puts unreasonable prices on housewares, furniture, ect. I bought a mocicrowave there and while I understand that those products are sold "as is" I plugged it in and let it run for a full min. No weapons such as guns, bows and arrows, ammunition, hunting knives, etc. If He/She is mad the prices are marked up. I shop Goodwill stores in many areas. Will never shop there again.cgnt. The founder. No large appliances such as refrigerators, freezers, stoves/oven, washers/dryers, air conditioners, dehumidifiers, furnaces, microwaves, trash compactors, water heaters, large console stereos, freon-based appliances, etc that are not in working condition, No personal care items such as shampoo, conditioner, nail polish remover, shaving cream, hairsprays, shavers, curling irons, No mattresses/box springs, including waterbed mattresses and waterbed frames, No plumbing fixtures or building materials. When not,they collect tax twice. You cannot use the fitting rooms in these stores so you are buying blind. Goodwill will be happy to provide a receipt as substantiation for your contributions in good used condition, only on the date of the donation. Need to train your managers and workers to be more pleasant and not so hateful. Our Vision: With your help, we can create a community where all people have the training and opportunities they need to be successful in the workplace, regardless of the barriers to employment they must overcome. I asked for a credit. Hiring Events. I no longer donate to your cause. If it doesn't, you're out of luck. TALLMADGE, Ohio - Goodwill Industries serving Summit, Portage, Medina, Ashland and Richland counties opened a new retail store and donation center last week in South Plaza at 501 South Ave . I will not return to a Goodwill store, and I have, over many years, donated generously to the organization. She stated that all new purchases are final sale. This is not what the clerk from thIs same store said 3 days ago when my visiting from out of state sister asked about the return policy. Tried to take it back but they said that even with original receipt and tags still attached that they won't take it back and no in store credit or anything. I bought a coach purse and found out it is a fake coach purse. Due to her mental state,I don't think she realized anything to begin with.. Goodwill Industries of Northwest North Carolina is a nonprofit organization that has served the community since 1926. I bought two steam carpet cleaners at the Jackson store. It was put in the bag and when I got home I saw it clearly. What is the protocol for tax breaks on donations? I recently bought quite a few things from goodwill and once I got home I noticed one jacket is quite literally falling apart at the seams and I paid 20 for it. They had put the best plates on the outside. Bad customer service. 2) The same store in Medford OR will not refund a cash payment for goods but will only give a store credit. Purchased some kids UGG boots and the were ruined inside. How can I walk with 5x7 that is full of dust to different locations just to see if GOODWILL HAVE ANYTHING FOR $60. Goodwill SWPA - Return Policy In store credit will be issued for clothing within ten days of purchase with tags and original receipt. Once you pay for the product, you will not be able to return it. I tried to return clothes (with receipt and tags intact) the next day and they said no returns, not even for store credit. When I got them home and removed all the plastic they were wrapped in 9 out of 18 of them were cracked or chipped. Head of Household. I spent $5,800 last year. Auxiliary aids and services are available upon request to individuals with disabilities. They gave me a number to call and speak with some guy called Terry atherton and he never answer the fcking call. I told them that I had no time during the next month to come back and shop and that I had no time that day to shop, I just had enough time to stop in to make an exchange before the exchange deadline. Wtf . Is this fair since your stores were closed and we were quarantined? The amount they take from your account is tied to the order-id. Items must be in original condition. I did notvrealuze you no longer did a credit card return. Return and Payment Policy; Donate. Shame on you Goodwill for being greedy and self-serving. The return would not be accepted if you fail to submit the receipt you got while making the purchase. This is unacceptable because the item was told working is broken. Just go to our locations page and find the closest store and give us a call. Was told we could return items in 14 days but NO ONE told us it would o ly be store credit. It's best to give your local Goodwill donation center a phone call to find out if your items are acceptable. You now give a gift card. Tax ID 94-1254638. Bought a cassette player that wound up not working, but on their physical receipt it said they would fully refund electronic devices within 7 days of purchase. I will never shop there again. Please keep in mind that Goodwill is a non-profit organization. Answer was "No" buy as is. Now My sister has returned home and will be stuck with clothing that may not fit. I went in there this past Thursday, bought $154 worth of clothing, knowing I couldn't try them on, but confident I could take back if they didn't fit. Someone used it as a drop cloth when they painted. Thank you for shopping at Goodwills network of 19 stores and boutiques in the Greater Cincinnati area. I will give my support to another organization. You'll never see another penny from me ever ever again ! Example: purchased two collectable figures a day ago only to find on line that they WAY WAY WAY over priced the figures. They can tell your YTD you should also always do the rewards if you spend more than $20 you get 10% off and you get $20 percent off on your birthdaybut that is here..I went to Abilene, Texas and it was very disorganized.l I did find a pair of Ugg's Australia for $10 in my size, so I scored on those. If you have bought a product from Goodwill and are not satisfied, then you can easily vail the goodwill return policy. Not sure who's running things lately, but this chain of thrift stores is going down hill with their return policy. So your telling me that I give you stuff to sell, pay taxes on your merchandise when its all already had the tax paid on them, and donate my money to Goodwill and this is how they gonna be?? Its kind of ridiculous that they are still taking clothing donations but not offering refunds to those who had purchased a piece of clothing. I was told to put this large item back in my car and take it to another store. I should have looked in the box, And asked to plug it in, but I did not. And they don't honor it half the time since their workers seem to make up their own rules. We went to the store in Citrus Heights, Ca. They completely took the dressing rooms out, then offer no refunds, no store credits..just find an item or items the same day you return the item to the store. I've always had a great experience with Goodwill. I will be cancelling the purchase with my bank and contacting a lawyer. goodwill, I returned two items ,paid 150 bucks for them and they never put the money back to my card. The Goodwill return and exchange policy go hand in hand. San Pedro/RPV - Los Angeles County. Find a Job; Goodwill Career & Technical Academy; The Goodwill Excel Center; Opportunities for Young Adults; Internship Opportunities; Fatherhood Works; Indeed and Goodwill; Business . The store say no returns unless it is electronics. This is why I love Savers. A Message from Goodwill Regarding COVID-19 I can keep the item and its sales slip in my car. Goodwill won't accept the products like furniture, bean bag chairs, sleeper sofas, large appliances, plumbing materials, and window blinds. I've gone to the goodwill in the last 5 days 3 days of the 5 and I tried to return something yesterday and the manager Took it back the same day for a refund, the lady told me no refunds are given not even store credit. But, when good will inspect an item, price I it and display it for sale and the item turns out to be not what it's supposed to be, then I think the customer is totally illegible for his money. Goodwill returns to Tallmadge with new retail store - cleveland Like others are saying. Being unable to exchange anything is too risky and no longer a good deal if something is wrong. So I understand good will's return policy and that they all their clothing they have what they called double marked or double tagged. Good will has lost a customer over this policy. This all makes no sense! Frequently Asked Questions - Cincinnati Goodwill Goodwill responds to increased prices | Looking Fly on a Dime 5 were here. Does Publix Take EBT? Obviously the customers are touching the clothing on the racks and yet we can't try any of them on or even go to one of their mirrors and hold it up to see how we look? (With tags still attached) When I tried to return them the next day the lady told me there was no returns. I, too, have just had trouble with COVID return policy and clothing. They have lost my family as customers as well now. I suggest you remove all of the plastic wrap they put around thier items to cover the damage. I hope you will listen to this little voice from your one tiny customer. Better build bigger stores because you are going to need them for all the stuff now that you've off all your customers . The woman who double-charged me stood at her register mean mugging me! Just brought back a item that did not work! I bought clothes for my aunt. New return policy stinks , store credit only , Really !!! Then Goodwill opened its own bidding site! Just follow these three steps! They ran when they were plugged in but when I went to use them , neither worked. We are recognized nationally as one of the most efficient charities . How do they get by refusing to honor what they say? I'm still awaiting a decision from the manager who says he doesn't have the authority to issue a refund or credit. Returned it today and was told I could only get store credit, even though I paid in cash and had my receipt and the item with tags still intact. If you are going to clothes the fitting rooms, then you have to allow returns. Very strange considering I also purchased one chair at the other store earlier in the day, & not only did they OFFER to load it into my car, but THEY used their own twine to secure everything. Goodwill Outlet Store purchases cannot be returned and their sales are final.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-4','ezslot_2',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-4','ezslot_3',102,'0','1'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0_1'); .medrectangle-4-multi-102{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Double tax. I had to call to find out. FAQs - Goodwill of Central and Northern Arizona You can simply return Shoes, electronics, and clothes without any issues at Goodwill if you have a receipt. Use our Return & Refund Policy Generator to generate a Return and Refund Policy for your store. If they are having a good day they mark the prices down. If you have COVID, you can touch everything in store but you can't try clothes on?? What happens after I donate my items to Goodwill? It was taped up inside the box, so it's not something I could have seen. You should consider about some return policy in some cases to be fair for customers. And I will explain to you why! Goodwill and their employees are shady. I told the clerk I wanted to buy the bag. Here's my suggestion of what you can do when you return and item an have a credit slip. Is this a new across-the-board policy, or couid it simply be a result of the grasping nature of this particular franchisee (whose prices seem ridiculously high anyway)? The non-clothing items are sold at a bi-weekly public auction held at 10633 Glendale Road (not 10600 Springfield Pike) each Tuesday and Friday at 8 am. But it seems no one does it. This is absolutely ridiculous!! The return policy stated here is reasonable except that ALL items, including electronics and defective items should be returnable within the 10 days, not just clothing. I asked them why I couldn't get it for $1.99. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? Since you do not have dressing rooms open for trying on for clothing think cash refund is fai4 versus credit. No compromising skills whatsoever . She said firmly that she would only do it this one time?! When I got it home, I realized it was too big. Please shop at the Salvation Army stores instead of supporting their fraudulent practices!!! And it not there stuff it other people thing that they give up so goodwill all I'm saying is TO GET YOUR POLICY RIGHT. I will find someone else to wear them. Goodwill stores in much of Northeast Ohio were set to reopen Dec. 9, following threats that were made by email and telephone Dec. 7 to its Canton headquarters and a Stark County store.. So yeah I get the whole as is thing but I did everything I could to make sure it worked ok and do your sticker not inspect things?? They were very ugly the way they had a,"oh well .sorry about my luck attitude . you know for people who get it for free I don't quite understand this. you have to sue in small claims court to get the attention, they cant be selling defective items, i bought a luggage bag and the zipper was broken, I sued them for gross negligence because all of their worked are mentally retarded, and they are knowingly and willfully aware of that exact fact, they must have manager oversight when checking zippers on items for example by a manager who is mentally normal, the judge agreed and i got my 26.00 back, Okay I live in Hot Springs Arkansas and I bought a projector from the Goodwill store there on Central Avenue and when I got it home it did not even power up furthermore I had to go and buy a power supply from Walmart which I knew that I could take back and get my money back if I had any issue with the power supply and knowing that Goodwill policy was exchanges within 14 days are good for store credit only after I got the receipt I went to the store prepared to do battle to get my money back because I would not have spent $40 on this projector had I been able to test it before I left the store and I was going to ring them anew one if they didn't give me my money back which I really expected that they wouldn't per their policy comma and I was very surprised when they actually look at receipt and saw that I paid and gave me a cash refurefund!!!