Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. Consider a provider that doesnt require you to work for a partner company instead. Hi Melissa,We're glad that our representative could help you resolve your issue. Hi Courtney,Thank you for taking the time to write a review about your experience. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Was never asked what the issue was. . My kids are sick and I'm a single mother who needed to get them to the hospital. 243 total. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Hi Loretta,We're glad that we could help you resolve your issue. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Replies to negative reviews in < 24 hours. Hi Elizabeth,Thank you for taking the time to write a review about your experience. Is Payactiv safe? , Hi Allysa,Thank you for taking the time to write a review about your experience. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! I wish my employer used a more reliable system. Hi there,Thank you for taking the time to write a review about your experience. Like other cash advance apps, Payactiv also offers financial wellness services. Prevention Platform. PayActiv, Inc. Anyone can write a Trustpilot review. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. Visit our guide to cash advance apps to learn about how these apps work. Get what youve already earned, right now, to pay bills or buy what you need. Read our full review or get our 30-second take. World's #1 Fraud. Talk with a financial professional if you're not sure. Have a blessed day. However, there are very few additional fees. 5000+ G2 reviews. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Thank you!! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. All Rights Reserved. We'd like to turn this around and resolve your issue ASAP. :), I cannot say enough about Devon and Grace. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Oops! We use dedicated people and clever technology to safeguard our platform. PayActiv Review | Is It Right For You - YouTube For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Find out who should really be using Kraken and who might be in over their heads. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. They tell ya they cant do anything to contact the merchant. thank you! Have a blessed day. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. Heres how Payactiv compares to Earnin, another popular cash advance app. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. That's why we provide features like your Approval Odds and savings estimates. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. These offers do not represent all available deposit, investment, loan or credit products. Funds accessed using Payactiv will show as a deduction on your next paycheck. 5/5 Jay! Have a blessed day. Hi Tasha,We sincerely apologize for your negative experience. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. Borrow up to $500 with just a few swipes but only for residents of 21 states. Payactiv is a great place to work. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. He was kind and patient with me and was able to fix my paycor app issue within minutes. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. We may receive payment from our affiliates for featured placement of their products or services. Payactiv Expert Review, Pricing, Alternatives - 2023 Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. We update our data regularly, but information can change between updates. It has been a week. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. Immediate access to wages earned today3. One of our representatives will be reaching out to you shortly to assist you. Hi Doroyane,We're glad that our representative could help you resolve your issue. No credit check, consistent income in the past 2 months from the same employer. I dont ever try leaving bad reviews because it hurts businesses. Join today. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. Payactiv can be used by businesses of all sizes. Very helpful, understandable and fast. Have a blessed day. Read Customer Service Reviews of www.payactiv.com - Trustpilot We always try our best to do our job well, and your kind words make it all worthwhile. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? UKG Wallet - Apps on Google Play Faster access to your money. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. 1 Standard rates for data and messaging may apply from your wireless provider. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. OrbisPay vs. Payactiv Comparison 2023 Payactiv, Inc. All Rights Reserved. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. payactiv Reviews: What Is It Like to Work At payactiv? Consider another cash advance option if your employer isnt enrolled. Find her on Twitter, @DawnAllcot. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Anyways 5/5 for Davis M! * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. See this Kraken review to learn the pros and cons of Kraken. Helping Low-Income Workers Stay Out of Debt - Harvard Business Review :). It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. They will transfer you 20 times and no knows where your money is. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. We use dedicated people and clever technology to safeguard our platform. It goes against our guidelines to offer incentives for reviews. Payactiv is a life saver! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. PayActiv. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . He kept his word n stayed on contact with me. It powers financial innovation by giving users the tech . When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. To many glitches, and its a nightmare having to deal with customer service! They don't care at all.. don't use payactive..please don't. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. We always try our best to do our job well, and your kind words make it all worthwhile. Hi Amy,We sincerely apologize for the inconvenience. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. Their customer representative dont know anything. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. Meanwhile, I will be overdrawn due to lack of funds. We always try our best to do our job well and your kind words make it all worthwhile. 20072023 Credit Karma, LLC. Learn more at www.payactiv.com. Hi Bella,Thank you for taking the time to write a review about your experience. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. This makes it one of the few cash advance providers that doesnt require a bank account. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. This site may be compensated through third party advertisers. Devin Myer's, can you help? Its an app that people can use just like a regular wallet to store their card details and information. Working at payactiv | Glassdoor Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. In terms of security, no app is 100% secure. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Davis M was very helpful. They treat you like family. The platform has collectively provided employees with $5B+ in earned wage access. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. Have a blessed day. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. Just send an email to support@payactiv.com. Be sure to include your Employer's name, Employee ID, and Mobile number. To resolve your issue we need your account details. Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. Contact - Payactiv Your earnings, spending and savings with you in control. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. But options are limited if your employer isnt enrolled with Payactiv. Founded in null . The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. We also ensure all reviews are published without moderation. We're working on your case. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. Stay away from this bank. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. category to category depending on what consumers want from varying products and Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Be sure to include your Employer's name, Employee ID, and Mobile number. Payactiv: Bringing Financial Wellness and Freedom to All - Payactiv 2023 GOBankingRates. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. This date may not reflect recent changes in individual terms. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . payactiv.com Review - Scam Detector Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. App Store is a service mark of Apple Inc. Davis M has saved the day once again! Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv Have a blessed day. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? PayActiv, Inc. | Better Business Bureau Profile You can click on the 'unsubscribe' link in the email at anytime. Sign up for our daily newsletter for the latest financial news and trending topics. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Thank Yall So Much Kudos to the whole entire Payactv team! Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Shop Pay is an innovative payment solution developed by Shopify. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Hi there,We sincerely apologize for your negative experience. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Latest Reviews. It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. I love this guy!! 1 Standard rates for data and messaging may apply from your wireless provider. Private company. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. Customer service rep Zachery Marshall was very polite and patient. Articulate , very informative , and patient. In 2020, Payactiv released a short film titled, "We Heard You." Payactiv App Review: Get Cash Before Payday | Credit Karma ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. :), Zachery Marshall has amazing customer service! Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. :). Read Customer Service Reviews of www.payactiv.com - Trustpilot Agent after agent kept telling me to wait an additional 24 hours. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Payactiv - Apps on Google Play I hate my job use this company. This is maddening. ray. they were quick at responding and helping me find a solution! We'd like to turn this around ASAP. There are no fees or interest charges associated with your payday cash advance. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. 2023 Payactiv, Inc. All Rights Reserved. Have a blessed day. Have a blessed day. However, we'd like to learn more about your situation and what exactly happened. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. Albert Wick amazing, skilled, and delightful human being thank you again. We always try our best to do our job well, and your kind words make it all worthwhile. Our information is based on independent research and may differ from what you see from a financial institution or service provider.